Following what it mentioned was 16 months of intensive technical and bodily work, marking a big milestone in its ongoing dedication to offering fast and efficient emergency response, Leicestershire Fire and Rescue Service (LFRS) has launched its up to date 999 name dealing with and mobilisation system.
Headquartered in in Birstall, Leicester, LFRS supplies emergency response, prevention and safety companies from 20 stations throughout the town and the encompassing counties of Leicestershire and Rutland.
During 2022–23, the pressure attended a complete of 9,440 emergency incidents, together with 2,650 fires and 710 highway visitors collisions. A complete of 13,660 house security checks have been accomplished and LFRS fitted 4,767 smoke alarms. Some 238 faculties have been visited as a part of the service’s faculties programme, delivering fireplace and highway security training to 21,033 pupils.
Supplied by Motorola Solutions, the mobilisation system is designed to reinforce LFRS’s capability to swiftly and precisely deal with emergency calls.
The system is primarily designed to enhance LFRS’s response effectivity, bolstering coordination and communication with accomplice companies below the UK’s Joint Emergency Services Interoperability Principles (Jesip) framework.
Jesip’s Joint doctrine: The interoperability framework units out a typical method to multi-agency working, alongside with coaching and consciousness merchandise for responding organisations to coach their workers.
The tech system’s real-time information assortment capabilities are mentioned to reinforce situational consciousness for management room operators. Moreover, the system’s VideoManager characteristic facilitates the safe storage and administration of enormous volumes of information, enabling smoother collaboration between emergency companies, notably throughout high-demand durations when a number of incidents happen concurrently throughout varied places.
LFRS mentioned the system is a testomony to its ongoing dedication to steady enchancment and innovation in emergency response capabilities. As a sign of simply how mandatory the deployment was, LFRS efficiently managed its first 999 name below the brand new platform simply seven minutes after the system was activated.
“This marks a significant milestone for Leicestershire Fire and Rescue Service,” mentioned chief fireplace and rescue officer Callum Faint. “These programs are arguably probably the most important to any emergency service, as even the smallest error may have vital penalties for our group. That’s why it was very important to get this proper. Our venture workforce, working carefully with Motorola Solutions, has delivered excellent outcomes inside a really tight timeframe.
“Our control room is the backbone of our emergency response operations,” he added. “The ability to gather critical information quickly and relay it to our teams on the ground is essential for safeguarding both the public and our crews. This new system ensures we can do that more efficiently and with greater accuracy. The switch has been a complete success so far, and a positive step forward for us and our purpose of ‘Safer People, Safer Places’.”
Fergus Mayne, UK and Ireland nation supervisor at Motorola Solutions, mentioned: “When every second counts, the centralised control room for Leicestershire Fire and Rescue Service will enable greater operational efficiency and more effective emergency response. Our technology connects people when they need it most, and we are proud to supply LFRS with a system that will support collaboration and strengthen safety across the communities it serves.”
